CGV Chatbot
A lot of articles refer that Chatbot will be swallowing all the apps. I imagined It will give user a huge convenience if the cinema booking system and chatbot are combined. I sected CGV to redesign as it is a major movie theater in Korea.
Information
Chatbot Design
2017
![](https://freight.cargo.site/t/original/i/4b175b921cb4ff309e6091dd419a01be5a931962cee3f3014427af0f7262f728/cgv_01.gif)
UX analysis
![](https://freight.cargo.site/t/original/i/7533a708edbfdb733330f428a6e59ef74de21852eea60407f8b0e59630cc2c38/cgv_02.png)
![](https://freight.cargo.site/t/original/i/888e468f5c0c4471c953f74beaa678a796269d4f6839626e5cdc56b5dffe97ff/cgv_03.png)
![](https://freight.cargo.site/t/original/i/3b7fcadee5e9a3a66ab425468e13370fcb4732afed674bfac783a160976965ae/cgv_04.png)
![](https://freight.cargo.site/t/original/i/d9d34276b1b302eb886286ce5373d059ed12371d1db44139bab5e2eae3f547ac/cgv_05.png)
![](https://freight.cargo.site/t/original/i/96de8b5669e505617ee21aa40fe54b5ae9bfc721290bfb622e2aae18ca722564/cgv_06.png)
![](https://freight.cargo.site/t/original/i/e50185f4eb231b08221c31e9dc3a464f1b9fbad89cbbed01c74ecedf596561ff/cgv_07.png)
![](https://freight.cargo.site/t/original/i/c6a599ab407fb02f91777c267261af28eb6a4c7d0edc213eb030da421ae62757/cgv_08.png)
![](https://freight.cargo.site/t/original/i/9cdcca2b1d16e8f78b6262944f0c451b371a05be92c0b125434369f2ba1953bf/cgv_09.png)
![](https://freight.cargo.site/t/original/i/56f8d72a0335875d36467b7ec9c51c5357f2ccb1e3a457669e20dbd933ee944f/cgv_10.png)
![](https://freight.cargo.site/t/original/i/2b1b0f5f96001498d33bb4182c9560dcebfa58ffeccd1fd5bf149c3c57e4aaf1/cgv_11.png)
![](https://freight.cargo.site/t/original/i/f636ad58d483417d63d3e61f4ad2a0061bd3ff97dceda173fb68d753f70386c8/cgv_12.png)
![](https://freight.cargo.site/t/original/i/13a3f4686a526941da3bc6164c72f90bc3ad4f48e6ae2171b1038f1864fe4c14/cgv_13.png)
![](https://freight.cargo.site/t/original/i/70f906bd09663c065082f9bdd45e066ebbfe918015de865c41caefaaaafed788/cgv_14.png)
![](https://freight.cargo.site/t/original/i/09f8826d198a9d4f6be14a048b438835cd5142bbd6cd0c94164859e056cb89bb/cgv_15.png)
![](https://freight.cargo.site/t/original/i/db37008f3f1380f0ef48e568770a10881cc43895b5c98543084843f51ad198ba/cgv_16.png)
UI research
![](https://freight.cargo.site/t/original/i/10ce6c96d92f7346ce8949946c1bc2e0cb3f71e7da3df1deea6b3e8eeccab5aa/cgv_17.png)
![](https://freight.cargo.site/t/original/i/76e72e4fd28df336d24132d34a4d84e8ba3df99d9a8a94ffefcc44d8038b520f/cgv_18.png)
![](https://freight.cargo.site/t/original/i/809a2b3f2dfe6155ae8e38bb507e1ad1549ccad9477a9087fc17f1e569069938/cgv_19.png)
![](https://freight.cargo.site/t/original/i/4e5078bb07875d33ec09ea9df52abe23a958a8af16b591bc6d8ad520e522674f/cgv_20.png)
Prototyping
![](https://freight.cargo.site/t/original/i/9317a5db949deeacd51973a71985e19ca662bc752bf5ca2932988ca5a8516410/cgv_22.png)
![](https://freight.cargo.site/t/original/i/96ec1eeaf0bbf31e7bdacdfeb61a73c461c2284a2fce6f24f69b8f486a4c490c/cgv_23.png)
![](https://freight.cargo.site/t/original/i/292b9ec6c8350d3b47ac637f9ada81e20060a8a17c189c4d0f189c0f0fa567bc/cgv_24.png)
![](https://freight.cargo.site/t/original/i/77689bdf8feb036a09d5b06eb679fcf686f88932ad46592fa43c038bf05b079a/cgv_25.png)
![](https://freight.cargo.site/t/original/i/33effbba535fe8406f80396a2e960105476549dcb706a4a79def37808dd0e9e2/cgv_26.png)
![](https://freight.cargo.site/t/original/i/4af45cd8000381e6b357738a819ca7a880e1d46b23f9b115cae924e9ae7f8908/cgv_27.png)
![](https://freight.cargo.site/t/original/i/1930f4b28ed82d49098fb63f9359a84950571041abce1441f8002f9210d78423/cgv_28.png)